tvs71 Privacy Policy

tvs71 is a trusted online casino and sports betting platform in Bangladesh. We place the highest importance on our users' privacy and are committed to protecting your personal information.

This Privacy Policy ("Policy") provides a detailed explanation of what information we collect when you use the tvs71 website and related services, how that information is used, with whom it may be shared, and how your information is kept secure.

By using tvs71's services, you will be considered to have fully accepted the terms of this Policy. If you do not agree with any part of this Policy, please refrain from using our services.

We collect the following types of information when you create an account and use services on the tvs71 platform:

1.1 Information You Provide Directly

Information we collect when you register or contact us:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Residential address
• National ID or other identity verification document details
• Financial transaction information (deposit and withdrawal records)
• User preferences and settings

1.2 Automatically Collected Information

When you visit or use our platform, we automatically collect certain technical information:

• IP address and device information
• Browser type and version
• Operating system information
• Data collected through cookies and similar tracking technologies
• Log data on time spent on the site, pages visited, and click patterns
• Gaming activity information (bet amounts, win/loss history, preferred games)

1.3 Information Received from Third Parties

We sometimes receive information from trusted third parties, such as payment processors (bKash, Nagad, Rocket) and identity verification agencies.

tvs71 uses collected information for the following legitimate purposes:

2.1 Account Management and Service Delivery

• Creating, verifying, and maintaining accounts
• Processing deposits and withdrawals
• Managing bonuses and promotional offers
• Ensuring VIP program benefits

2.2 Security and Compliance

• Preventing fraud, money laundering, and other illegal activities
• Verifying users' age (21+)
• Enforcing responsible gaming policies
• Complying with applicable laws and regulations

2.3 Service Improvement

• Improving platform performance and user experience
• Analyzing user preferences to develop new games and features
• Identifying and resolving technical issues

2.4 Communication

• Sending important service-related notifications
• Providing customer support
• Sharing relevant promotional information (subject to your consent)

tvs71 does not sell your personal information to third parties. However, certain information may be shared in the following circumstances:

3.1 Service Provider Partners

We work with trusted partners to operate our services, such as payment gateways, technology providers, and security service providers. These partners are only given the amount of information necessary to carry out their specific tasks.

3.2 Legal Requirements

We may be required to disclose information to comply with court orders, government directives, or applicable laws. In such cases, we will make every legally possible effort to notify you in advance.

3.3 Business Transfers

In the event of a company merger, acquisition, or asset transfer, user information may be transferred. However, the terms of this Policy will continue to apply to the new owner.

tvs71 uses cookies and similar tracking technologies to improve platform performance and personalize your experience.

4.1 Types of Cookies

• Essential Cookies: Required for login sessions, security, and core functionality. Disabling these may prevent the site from working properly.
• Functionality Cookies: Used to remember your language preferences and other settings.
• Analytics Cookies: Help improve service quality by analyzing site usage patterns.

4.2 Cookie Controls

You have the option to accept or reject cookies through your browser settings. However, disabling certain cookies may mean some features of our service are no longer available.

tvs71 has adopted industry-standard technical and organizational measures to keep your information secure:

• All data transmissions secured through SSL (Secure Socket Layer) encryption
• Sensitive information stored in encrypted form
• Limited access to personal information for authorized personnel only
• Regular security audits and assessments
• Automated monitoring systems to detect suspicious activity
• Separate security layer for payment information

tvs71 retains your personal information only for as long as it is needed to fulfill the purpose for which it was collected, or as required to meet legal obligations.

• Active account data: For the entire duration the account remains active
• Transaction records: A minimum of 5 years from the date of the financial transaction
• Identity verification documents: As required by regulatory requirements, even after account closure
• Gaming activity logs: For the period necessary for responsible gaming and fraud prevention

After an account is closed, all information except that required to meet legal obligations will be deleted within a reasonable timeframe.

As a tvs71 user, you have the following rights regarding your personal information:

7.1 Right to Access

You have the right to know what information we hold about you. You can contact us to request a copy of your information.

7.2 Right to Rectification

You have the right to request correction of any information that is inaccurate or incomplete.

7.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, we may need to retain some information due to legal obligations or legitimate business reasons.

7.4 Right to Restrict Processing

In certain circumstances, you have the right to request that processing of your information be restricted.

7.5 Right to Object

You have the right to object at any time to the use of your information for marketing purposes.

tvs71's services are for individuals aged 21 or older only. We do not knowingly collect or process personal information from anyone under the age of 21.

If we become aware that a minor is using or has used our services, we will immediately close that account and delete the associated information.

If you believe a minor is using our platform, please notify us immediately.

Our platform may sometimes have connections to third-party services (such as payment gateways bKash, Nagad, Rocket, and bank transfers). These third parties have their own privacy policies, and we are not responsible for how your information is handled on their platforms.

You are advised to read the privacy policy of any third-party service before using it.

Our servers and technology infrastructure may be located in various countries. As a result, your personal information may be transferred internationally. In such cases, tvs71 ensures that appropriate protective measures are maintained and that your information is handled in accordance with the terms of this Policy.

tvs71 may update this Privacy Policy from time to time. In the event of changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify you by email or through the platform for significant changes
• If you continue using the service after the changes, you will be considered to have accepted the new policy

You are therefore advised to review this Policy from time to time.

tvs71 believes that responsible gaming and personal data protection complement each other. We use information about your gaming habits to:

• Identify potentially problematic gaming behavior
• Facilitate self-exclusion and limit-setting
• Recommend support when needed to ensure your well-being

For more details on responsible gaming, visit our Responsible Gaming page.